- Do you offer PHP and MySQL?
- Do you offer secure server space for transferring credit card information securely over the Internet?
- Do you offer technical support?
- How can I switch to Webstrateg from my current web hosting company?
- What level of support should I expect?
- What's Webstrateg's support like?
- Will I be able to access my domain name with or without the www?
- Will I be able to send and receive email through Webstrateg?
Do you offer PHP and MySQL?
Yes. See our Web Hosting Plans section for additional information on other features that come with various Hosting Plans.
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not usefulDo you offer secure server space for transferring credit card information securely over the Internet?
Yes. Our servers are equipped with the latest SSL technology so your customers can safely order your products or services online. Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it. By using our secure server (SSL), the information is encrypted before it is sent. It would be practically impossible for anyone to decrypt it without knowing the key.
useful not usefulDo you offer technical support?
We offer some of the very best tech support in the industry! We are relatively quick to respond to tech support email. But don't take our word for it, see what our customers have to say about our services.
useful not usefulHow can I switch to Webstrateg from my current web hosting company?
Changing web hosts is relatively easy and Webstrateg is happy to guide you through the process. The main thing you'll need to do is change your domain's nameservers. We'll explain how to do this after you sign up. Please be sure to indicate on your order form that you're transferring your domain so that we can better assist you with this process.
useful not usefulWhat level of support should I expect?
Webstrateg's support team will assist you with all aspects of the control panel, general connectivity issues (i.e. web, mail, webmail, ftp, and database) and basic website troubleshooting concerns. The support team members, however, will be unable to assist you in the installation of paid, open source, or custom code (PHP, ASP, .NET, etc.). With that said, if you contact our support team they will do everything they can to point you in the right direction if you need help installing a particular script.
useful not usefulWhat's Webstrateg's support like?
Unlike most discount hosting offerings, Webstrateg's support team is available through online chat and by phone.
And our unique team approach means that our support technicians sit right next to the admins who manage the hosting clusters and the developers who write the application. That means they can always get you the urgent help you need and make sure your suggestions are heard.
useful not usefulWill I be able to access my domain name with or without the www?
Yes, if your website is hosted by Webstrateg you will be able to access your domain name with or without the www in front. For example, you could access the domain name "urlname.com" by going to http://www.urlname.com as well as http://urlname.com". Many web hosting companies do not offer this feature.
useful not usefulWill I be able to send and receive email through Webstrateg?
Yes. You will be able to send and receive email through our servers using your domain such as you@your_domain.com via your Internet dial-up or DSL connection. We provide both POP3 and SMTP capabilities. You can also send and receive email using our Webmail program directly from your web browser.
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